PRIVACY POLICY

1. Introduction

Catalyst Construction LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, mailing or project address.
• Project Information: Details about the project you request, property information, scope, budget range, and timeline.
• Payment Information: Billing details processed securely through our payment provider (we do not store full credit card numbers).
• Technical Data: IP address, browser type, pages visited, and cookies when you use our website.

3. How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and deliver construction and remodeling services.
• Prepare estimates, bids, and contracts.
• Process payments and send invoices.
• Communicate with you regarding your project, appointments, or service updates.
• Improve our website, services, and customer experience.
• Comply with applicable laws and regulations.

4. Sharing of Information

We do not sell or rent your personal information. We may share your information only with:

• Service Providers: Third parties who assist us in operating our business (e.g., project management software, payment processors, subcontractors on your project), bound by confidentiality agreements.
• Legal Obligations: When required by law, court order, or governmental authority.
• Business Transfers: In the event of a merger, acquisition, or sale of our business assets.

5. SMS / Text Message Communications

If you consent to receive text messages from Catalyst Construction LLC, we will send you SMS messages related to your inquiry, estimates, appointments, or the services you have requested. Message and data rates may apply. Message frequency varies. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at (808) 430-0688.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience. You may adjust your browser settings to refuse cookies; however, some features of our site may not function properly as a result.

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

Depending on applicable law, you may have the right to:

• Access, correct, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the data we hold about you.

To exercise your rights, contact us at the information below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on our website with an updated effective date. Your continued use of our services constitutes acceptance of the updated policy.

13. Governing Law

This Privacy Policy is governed by the laws of the State of Hawaii.

Contact Us

Catalyst Construction LLC
73-4527 Aniani St
Kailua-Kona, HI 96740
Phone: (808) 430-0688
Email: [email protected]